Nedbank cards

: <***>, <***> My cards have expired since May 2024 and have been liasing with ccd couriers and nedbank call centre since 22 April 2024. I had requested home delivery and upon enquiring off non delivery I was advised it has been delivered to the Queensburgh branch on 26 April 2024 since then I received sms's from ccd off delivery being done to the branch upon enquiring with the call centre I was advised to collect at the branch after 3rd May 2024 and today I recieve an sms off home delivery. I am informed off the branch in Queensburgh being reopened however they do not accept telephone calls and why are they not fully functional to assist? Upon calling ccd couriers now I am advised the cards lay at they offices and I will recieve feedback from Cynthia tomorrow at 9am as she does not know when and where the delivery will be. This service is totally unacceptable. I am being inconvenienced consistently from Nedbank and ccd couriers and recieve no professional assistance with the status off the cards. I will not bare the cost off this expired or delivery off these cards. I require urgent feedback as I need money to survive. Should Nedbank not be able to reach customer standards please advise so I can move over immediately to a more efficient bank. Regards Bilkish Gaffur