NEDBANK CARD IRRITATION

I punched in the wrong password in the ATM using my Nedbank MASTERCARD and hit the cancel button. The card was swallowed and I had to call the service center. When calling the center they asked which card was swallowed. I told them it was my MASTERCARD. They verify this and then that was what I thought was it.

It so happens that instead of cancelling the card that I told them, they cancel my wifes AMERICAN EXPRESS card. I went to the branch in Port Alfred and reported this. They then confirmed it was cancelled and made a new card request for the AMEX card AND the MASTERCARD. The MASTERCARD arrives and the AMEX doesnt. When i asked they said it wasnt requested. I then requested it again, they then cancel my CREDIT CARD AMEX.. Where does this affair end??? When all my cards are cancelled and renewed with a cost of course to my pocket for every card replacement for the Messup of NEDBAN****!!