NEDBANK CARD DIVISION

A few weeks ago i called Nedbank Card Division to find out how i go about closing my garage card. I was told to pay the balance off and then I could close the account. This morning I phoned to close the account and was told that there was a cancellation fee and other bank charges that needed to be paid. The amount totaling to R20.00. Nobody ever informed of these charges before and I can't believe that Nedbank is so desperate for R20.00. I have been a good customer of Nedbank for more than 5 years and on average spent R5000.00 per month. Really!!! How disappointing.