Nedbank Cape gate useless

Total apathy

Decided to go to get my online banking setup... 7 people in front of me ... I only had one hour. No one came to check on our issues and if we are in the correct line or anything.

If I had know I wouldn't get help during this time I would have made a day of it like at a government facility

I am a new client opened account VIA a tele caller

I was told we can only get a profile at the branch ... Why they didn't do this when I collected my card only god knows

I feel like just closing the account

Watch these idiots past this under my review

'We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team'