1 reviews | Active since Dec 2013
Nedbank cant handle transaction accounts
24 hrs after a transfer to a saved beneficiary and the transaction still says "debit pending." I called the inefficient call centre that first takes you to someone who will then transfer you to the correct department (don't know why they don't use voice prompts), their lovely agent wouldnt want to listen to my query and all she could say is that "it takes 24 to 48 working hours" not even explaining why the transaction is still pending
I am so relieved I decided to switch before this horrible experience
Dear Mpho
We have noted your concerns regarding a transaction reflecting as pending debit on your account. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Dear Mpho
We have noted your concerns regarding a transaction reflecting as pending debit on your account. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
