NEDBANK CANNOT MAKE THINGS HAPPEN
Query *** - Hello Peter Complaint 21.10.2015<br> <br> Yes, a resolution manager did contact me in the afternoon of 21.10.2015.<br> I was told that NEDBANK Greenbacks is undergoing a systems upgrade which should be finished by 07.11.2015.<br> Sadly as of 13h20 today, 3 WEEKS after the resolution manager contacted me, my GREENBACKS account is STILL in my ****en name. All in all, I have been trying to have this name change done since August 2015.<br> What will the next excuse be as to why NEDBANK cannot do a simple name change???<br> ENOUGH IS ENOUGH!!! THIS IS PATHETIC<br>
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Nedbank's replyOfficial
11 Nov 2015, 14:06Hello Strawdogs,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply11 Nov 2015, 14:06
Official
Hello Strawdogs,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team