BG
Boitumelo G

1 reviews | Active since May 2015

16 Dec 2016, 23:59

Nedbank Cancellation of my home loan insurance

<p>I would like to complain that Nedbank cancelled my home loan insurance without a call to notify if there was anything wrong I did. To the best my knowledge I pay my home loan amount including the insurance fee. Yet in November 2016 I got a letter informing me that my insurance is being cancelled in 15 November 2016. I am not aware of anything as I have not received any call from Nedbank. The letter was send to my mother's a dress not my house. Netbank can somebody call me. I am worried and furious.</p>

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Replies (1)
Nedbank
Nedbank's reply17 Dec 2016, 09:47
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you to help resolve your complaint.

Kind regards

Client Experience Team