Nedbank can't keep promises

<p>I urgently needed to apply for a credit card. One by the way they called to offer to me?! I never took them up on the offer on the numerous occassions they called but it just so happens I need one now to book an international flight for my family. On the 12 July I indicated to Xoliswa Skosana that I want a credit card urgently as I need to book flights bearing in mind that flight prices increase daily. The application was only done on 14 July and to date I am still waiting for the credit card to be delivered to me. Explain how you as a client get contacted by your bank saying you qualify for a credit card and then still have you go through the normal/standard process of verification? Surely you have done that before making me the offer? Just before clinching the deal telephonically I told Xoliswa I need to rethink this after she said its going to take 5 days to get my card. She called me back 2 min later to say she spoke to her manager and they promises to speed up this application. They got the deal and I do not have my credit card yet so I want to know who is this manager that makes false promises and that I want my card delivered to me personally now! NO more delays. If contacting me during office hours then use my email address. Otherwise you can call me on my cell after 5pm</p>