Nedbank can't help me.

<p>I opened an investment account at nedbank, and had stop orders on my personal account. I put in a notice in the investment and got my money, funny enough on the 25 of May 2016 a stop order goes through on my account reflecting it's the investment account, I went to the bank to enquire and was told the money could be in a suspence account I should come back in 14 working days and the money will be available, I went back and the money wasn't there... I went to another branch hoping I'll get help, I was told they would email to investigate and contact me in 48 hours, it's way past 48 hours and still no response. Can I please have the money back into my account?</p> <p>How can we trust such incompetence with our hard earned money ?</p>