Nedbank Can't even help themselves

<p>Been with Nedbanksince March of last year on their most expensive packag they offer. St the time of opening the account I did not qualifyfor a credit card and also I didn’t want one. 4 weeks ago I went to the Nedbank Brooklyn branch to apply for the credit cards that are FREE and included in my package.</p> <p>The person processing this request didn’t bother to check on what package I was and carried on creating a whole new credit card of which I would have had to pay extra for while it would have been included. I spent a half an hour of my time and money on the phone the next day to try and resolve this matter. But all 5 people I spoke to at the Nedbank call centre were clueless. Only after I complained of Twitter, Nicolas Govender assisted me and got things sorted out.</p> <p>When picking the new and correct credit cards up from the Brooklyn Nedbank branch I was greeted by teller 10,the most unhelpful and miserable person that didn’t want to do anything for me, the client. He referred me to a phone where the call centre would assist with cancellation and a simple check of what my banking fees are.</p> <p>After asking the call centre to link my new credit cards to my profile, which I they said was done, I wanted to make a payment and it wasn’t done as I asked. <br /> </p>