Nedbank can really disappoint you....

The saying that "A lightning doesnt strike twice at the same place" should be changed. My Nedbank Account got hacked twice in less than 20 days. 1st time on the 30th July 2025, they took R1250 and did a cashsend to a number registered on my profile. While busy trying to report this *****, the money came back. Reason being that they didnt find enough cash at an ATM so the money reverses automatically. After reporting this I went to Nedbank after a few days to open my access and have new passwords and new profile. 2nd time on the 17th August 2025 (Imagine this happens after I have changed all the passwords and profile details) they send R3000 which they withdrew immediately, again sent to the same number used the 1st time. Im honestly not happy with Nedbank. And then to make matters worse, they said the investigation will take 9 weeks. A whole flipping 9 weeks waiting for my R3000. Ironically its the the Nedbank ***** department that picked this up and called me immediately after it happened, and then closed all access to my bank account (App and Internet Banking). Then guess what? When i call them today 08/09/2025, they said investigation has not even started on the 2nd incident/*****. I have been with Nedbank since 2020 and was always happy, but after this, I dont know.