Nedbank

I am very disturbed about the fact that I cannot open a bank account with a temporary ID, however I do have an ID which was misplaced and I've been to home affairs to get a new ID, but due to Covid level 4 I cannot get a new ID. I then opted to get a temporary ID.

We don't know how long covid level 4 will be and I need a bank account.

Please can you assist because as a bank you need to consider the fact that we are in a pandemic.