NEDBANK BUSINESS MODEL IS USELESS AND STUPID!!!!!!!

I want out I honestly and genuinely want out, I cant pay my debts, nor can i access the USSD string so I can atleast transfer my money to another bank thats actually competent. So I call the call centre because the app says there as a problem and i need to call the call centre, only to be get through to a very rude and rather defensive guy who goes by VIKASH SINGH, very rude and took my insults to Nedbank very personal, i then asked him to transfer me to someone whos far less emotional and defensive like him, the I get through to a very dismissive and unphased "team lead" who wasnt even focusing on anything I was saying and all I could hear from my end was typing, at some point I could barely hear her because she was sort of speaking from a distance, she couldn't have been 'bothered by anything really. For a company that I used to work for back in the day, and a bank that my parents used for most of our lives, Nedbank service is appalling to say the least from call center to branch's. I ask myself what sort of a bank is this with such low quality service and a useless business model that actually makes life for customer harder than easier. I want out i want someone to please transfer my money into my Capitec account so I can move on swiftly. The standard and quality of service is disgusting. KAGISO from complaints (thumbs down for the attitude bra, it was uneccessary); Jamie Pillay Team leader at digital?! Are you sure you're leading or is it just a role you take advantage of? Dead air and attitude like a typical call centre agent!! TEAM LEAD???? of all the leaders I have ever liaised with you are the weakest and promote the attitude...and lastly KIVASH SINGH....ou take the cup, you were made aware of the technical issue and the heat that most probably going to come from customers but you continue to act like you're being attacked??? Last I checked, you dont own nedbank and you work for it unless maybe I'm the only one who was left out of the loop. As for you to take my insult to nedbank personally and then want to get touchy with me... clearly Nedbank has no quality standards and im pretty sure they agree with the attitude you give to customers....NEDBANK PLEASE CLOSE MY ACCOUNT. I have enough terrible experiences with you guys and I dont think its ever going to change or get better