KA
Ka A
1 reviews | Active since Mar 2017
16 Feb 2021, 15:21
NEDBANK business manager fails to assist customers as per usual
Nedbank is charging for an overdrawn account that was incorrectly suspended by the business manager: BONGANI who has proved useless in all areas that we ever requested her assistance. not the first complaint filed against this person yet NEDBANK refuses to appoint someone efficient enough to manage the account.
Have made numerous calls and no one can help- no one calls back.
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Replies (2)KA
Ka A's updateReviewer Update
19 Feb 2021, 14:19SURPRISE SURPRISE NEDBANK HAS STILL NOT CONTACTED US TO FIX THE ISSUE> AND AFTER MORE CALLS AT A CLIENTS EXPENSE I AM DEALING WITH INCOMPETENCE AT THE NICOLWAY BRANCH! They cannot even state their names when answering the phone
KA
Ka A's update19 Feb 2021, 14:19
Reviewer Update
SURPRISE SURPRISE NEDBANK HAS STILL NOT CONTACTED US TO FIX THE ISSUE> AND AFTER MORE CALLS AT A CLIENTS EXPENSE I AM DEALING WITH INCOMPETENCE AT THE NICOLWAY BRANCH! They cannot even state their names when answering the phone
KA
Ka A's updateReviewer Update
19 Feb 2021, 14:24CALLING NUMEROUS PEOPLE AT THE BRANCH - SUE at the branch is a team leader is completely useless- why are these people not screened and thought how to deal with customers and how to assist customers- why are they even employed. Bongi the business banker is completely disinterested in her job
KA
Ka A's update19 Feb 2021, 14:24
Reviewer Update
CALLING NUMEROUS PEOPLE AT THE BRANCH - SUE at the branch is a team leader is completely useless- why are these people not screened and thought how to deal with customers and how to assist customers- why are they even employed. Bongi the business banker is completely disinterested in her job