Nedbank Business banking is in rapid decline

Nedbank Business Places on record our displeasure at the way a recent debit order in favour of Discovery Health was simply overturned by your system, when in fact our company immediately comp**** after receiving an sms advising us that account was R31.69 overdrawn. (yes, that is R31.69 - Rands and Cents).

We then made a rectifying deposit of R 32.00 into account which then stated all was in order and debit order not in jeopardy. Money was paid in via EFT from a personal account of the Member on the same day.

In fact there was a R 4.31 credit so there should not have been a problem, YOU, Nedbank, then reneged on this arrangement by levying sundry charges AFTER THE FACT and then deciding to dishonour the debit order. As a result, member's medical aid lapsed due to non payment for no good reason and triggered a very inconvenient and dangerous chain of events affecting health society membership of the Member. . This event is evidence that YOUR BANK IS GOING DOWNHILL and that the very good service received in the past has gone out of the window. You recklessly paid yourselves first for debit order reversal and other charges AFTER the fact. We will be looking to move our account elsewhere, and are absolutely appalled by your prejudicial, poor and damaging service. Screenshots taken from cellphone banking are attached in an email to you - if you ever read it - so you can see just how ridiculous the situation is.