1 reviews | Active since Oct 2016
Nedbank Bull****ters!!!!
<p> </p> <p>Nedbank deducted an amount of R2900 from my cheque account in error on the 3rd October 2016 and its the 18th already with no refund and no luck. I spoke to Shia, Thembile, Avani, Laverne, Barbara, Carin and Venisha in the call centre and could not give me answer. Ive been calling everyday for the past two weeks with no luck. Today they advised that the refund request has been sent to head office in JHB but they don't take any calls so i cannot follow up with them. Ive banked with FNB, ABSA and CAPITEC and must say nothing compares to NEDBANK. It has to be the worst bank ever, they truly have gone to the dogs, they are pathetic. Do not bank with Nedbank, think twice or maybe three times if you do as they are honestly **********.</p> <p> </p>
Dear Brinelle,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Brinelle,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Today i finally received assistance from Marilyn Peters from Nedbank who was the most helpful person ive come across at Nedbank, pure client service. Thank you for your assistance. Please go to all Nedbank call centres and teach them what customer service is. thanks again.
Today i finally received assistance from Marilyn Peters from Nedbank who was the most helpful person ive come across at Nedbank, pure client service. Thank you for your assistance. Please go to all Nedbank call centres and teach them what customer service is. thanks again.