Nedbank Building Insurance

I have seen some similar complaints and I agree after lodging a claim for water damage during last big storm in Durban Nedbank insurance has gone down. They are quick to take your money but to deliver a service is pathetic. I have insurance to give me peace of mind but in this case, Nedbank insurance definitely did not give me that peace of mind. From what I can see on Hello Peter and other forums is that Nedbank likes to blame it on maintenance as their escape goat. My story is the same I was told claim rejected due to maintenance issue yet clear evidence show that a roof tile was cracked which caused the major water leak but they saying that the water damage is old to my kitchen cupboards and ceiling is old or broken due to maintenance. If old then from where did the water come from. I had this place for more than 10 years and only had water pouring down through the ceiling during the big storm causing the ceiling to collapse, and within these 10 years i only claimed once or twice for different issues. If it was not for the storm i would not have any problems. I am awaiting the rejection letter from Nedbank for more than 2 weeks, which again shows the pathetic service they offer. I definitely won't recommend Nedbank insurance in future. I will be switching this insurance and will recommend my friends and colleagues that are currently with them to switch too. Because the worst thing is to think you are covered and have peace of mind but when disaster strikes you discover that the insurance does not want to cover you and blames it all on maintenance.