NEDBANK BOND DIVISION PATHETIC SERVICE

I finally got the Nedbank Insurance sorted. I decided to cancel my policy and move to my personal insurance (Saving of almost R400. Almost half of the new premium). I got an email to get the Bond division to adjust my monthly payment by removing the insurance portion of R800. I was referred to three people. The third said my bond was in arrears, which it isn`t. Their statement isn`t reflecting may last payment yet. He said he would transfer me to someone who could make the adjustment. After almost 30 minutes, they phoned back. After listening to that irritating tune for 33 minutes, I put down. I work for a living and can`t wait for them indefinitely. I wasted almost an hour of my working day and I still haven`t had the insurance removed from my monthly instalment.