Nedbank blacklisted my ID for *****

To whom it may concern.

I am having my life taken away because Nedbank has blacklisted my ID for ***** for years now and when i first found out i went to one of the branches in Pretoria CBD and had an inquiry session with one of the consultants where i told her my story then she went on the system to check with my id what was app**** for or done with it for me to be blacklisted by Nedbank but she found nothing then she went on calling other departments and they also couldn't find anything then last but not list she called the ***** line where they told me to contact some lady, that she is the one handling my case and when i did she was rude and intimidating that she has documents that showed i did ***** and when i told her that at some stage i had app**** for a new ID because i lost my first ID she told me that i needed to provide the affidavit that showed that when i went to apply for a new ID but unfortunately when i went to apply for my ID they never asked me for an affidavit so ever since my life has stood still i can't even open a savings account and i have had work opportunities where i needed to submitting my personal banking details but couldn't have. Now standard bank has frozen my business account yesterday telling me that my ID is blacklisted. I have to pay my accommodation, child school fee and her transport but i can't so can Nedbank help me sort out this issue because it affects my life badly and now my daughter is part of this.