DD
Deshny D

1 reviews | Active since Nov 2016

18 May 2022, 14:57

NEDBANK BIASED UNINFORMED, UNQUALIFIED CLAIMS ACCESSORS FROM OTHER PROVINCES

Nedbank insurance Accessors- National disaster flood damage to property. first accessor based in Cape town arrived on the 28/04/22 a speculative report sent to nedbank. Three weeks later 18/05/22. a Second Accesor from nedbank arrived at property. He (Brian Msabala) FROM GAUTENG drove into the premises failed to identify himself or greet, I COULD SENSE HIS ARROGANT! I greeted him twice and asked if he was from Nedbank, he proceeded to take a picture of the front of my house and then identified himself without greeting. After walking him through the property pointing out all the structural damage, I could sense a very biased preconceived, UNINFORMED AND UNEDUCATED mindset to his response, he made presumptuous statements such as , " the insurance will not pay for the leaning wall (WHICH IS CONCRETE) , it has sand against it, YOU SHOULD HAVE A FENCE WITH WOODEN POLES) , the roof tiles are not placed well, the gutters need to be glued back, and where did the water come from in the bedroom and kitchen which wet cupboard.". NEDBANK PLEASE EXPLAIN TO YOUR STAFF WHERE THE WATER CAME FROM !! AND THAT BRIDGES WASHED AWAY, DAM WALLS BROKE, ROADS WASHED AWAY, DURBANS MAJOR PORT DAMAGED, LANDSLIDES, LIVES LOST ETC...DONT SEND BIASED UNEDUCATED AND UNINFORMED PEOPLE TO HAVE STORM DAMAGE ACCESSED WHICH WAS A NATIONAL DISASTER!

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