NM
Nadia M

1 reviews | Active since Jun 2011

05 Dec 2018, 11:51

Nedbank, being exceptionally tardy yet again.

My bond registration attorney lodged a request for my title on the 21st already, this is usually done in a day. We are on the 5 December and this has still not have been sent. Because of this ridiculous delays, I am now being subjected to 2019 increases. I need this resolved urgently please.

0
Replies (4)
Nedbank
Nedbank's reply05 Dec 2018, 11:53
Official
Dear Nadia

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  
Kind regards
Client Service Support
NM
Nadia M's update10 Dec 2018, 09:50
Reviewer Update
STILL NO FEEDBAC****!!! You have lost my documents!!!!!!!!! I am going to now be subjected to 2019 rates! This is ridiculous!
NM
Nadia M's update10 Dec 2018, 14:16
Reviewer Update
What does noted mean?????? You guys are a complete nightmare!!!!
Nedbank
Nedbank's reply10 Dec 2018, 14:41
Official
Kindly note that the complaint was logged on the 05/1/2018 and the complaints team is busy with the matter.

Kind regards
Client Service Support