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Elizabeth N

1 reviews | Active since Dec 2014

03 May 2017, 16:56

Nedbank behaves like a loan Shar****

<p>I have taken a personal loan with Nedbank and a couple of occasions they have gone against my agreement with the bank to debit my account before my payday. Their consultant has informed me that it is their 'strategy' to debit accounts before holidays, andwhen I asked her what if I don't have funds, and she has informed me that I would be 'surprised' how many of their clients can afford to pay before their pay day. My bank has charged me for unpaid debit orders as there was not enough funds in my account and Nedbank says they cannot be held liable, even if their sms were sent late. I need to know what my right is as a consumer, my payments are up to date and they would debit my account until they receive the funds, never mind how much these transactions are costing you!</p>

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