Nedbank Bankers dont care to assist Clients , their service is poor.

I have been asking to have an Overdraft Application from Judy at Nedbank branch in ALberton , but she is not willing to assist ,I have even contacted the Nedbank Head Office on the 9th of May to request that they assist me with the Overdraft application,I spoke to Nokuthula,who promised to get a Consultant to assist me,but I have not been assisted for the past 10 Days,and Im still waiting. I then got a call on the 9th from Nonhlanhla from Alberton ,whos apperently also a Business Banker,she also has never assisted me just to apply for Overdraft.

I have been with Nedbank for over 3years and they have all my Bank Statement , and as a Business we generate enough income to be able to qualify for Overdraft , but the staff Members of Nedbank , seem to not want to assist.

I think the service at Nedbank is extremely poor and obviously the Bankers are not accountable for any Clients , no one asks them about the Businesses they supposed to be managing ,my question is HOW ARE NEDBANK BANKERS improving the Businesses that they are assigned to as Bankers ,what role do they play in Partnering with Businesses to assist in ensuring that the Businesses are succesful in achieving their Goals. because how can I be asking for 1 service for the past 2 years and not be assisted ,or be given any feedback.

Obviously the Bankers are not doing their job and theres no one monitoring them.