NEDBANK BAD SERVICE , HIGH COSTS ETC

Good day, i have been a loyal NEDBANK CUSTOMER for the past 30 years, NEDBANK is cheating customers with high fees like when they send a SMS to clients, they charge R 10.00, Now the SMS cost 50 cents if you are normal person in the street, if you buy BULK SMS it is even cheaper , where do they get R 10.00 for a SMS???? , TOTAL RIPOFF TO ANYBODY, very unhappy with NEDBANK that is why i closed some of my ACCOUNTS with them , DO NOT BANK WITH NEDBANK , THEY JUST OUT THERE TO RIP YOU OFF WITH HIGH COSTS ETC.