Nedbank BAD SERVICE

we have had a business account with Nedbank for over 9years now, we also have an investment and also a money market account. Our profile as a an entity is quite huge and the amount we have banked over the years with you is in millions and in the 9year we have been banking you will you have continued to no being helpful to us as the an entity.

The past years we have tried many times to get financing from you as our bank and each and every time we have never received any assistance from you.

The first bad service we had received last week was that we never got feedback from the banker and we kept calling him to check the progress of the application and for the whole of last week it was stuck at legal department from when we called him and trying to find out the progress. Even at the start of this week we had to follow up on our own and no one was calling us to give us feedback and we had to call the banker ourselves to find out what’s the progress. Only to find out that we were asked that do we have any big entity which we affiliate with, that question was just degrade for an entity as big as ours to be asked by someone who works at finance that we should be affiliated with other entity for the bank that we bank with for over 9years to give us a simple car finance which is less that R550 000.

It is very clear that you as a bank you are continue to no being helpful to us when we are banking with you. Seemingly Nedbank refuse to lend to us with reasons which are never concrete. Such as asking us if do we have a bigger entity we affiliate with when we ourselves are an entity ourselves.

This looking down on us as an entity is really a ************** to us as a 100% Black entity by your institution which we have been banking with you for years, had made us to feel like second class citizen.