KM
Kelebogile M

1 reviews | Active since Nov 2014

10 Jan 2017, 15:29

Nedbank - Bad Customer Service

<p>Hi,</p> <p> </p> <p>I've requested the below to be sent to me on the 2016/12/30. Prior to this I requested all my outstanding statements for My Home loan be sent to me however I only received a few and thus followed up regarding the below missing statements and have received no feedback from anyone?</p> <p><br />There's statements missing for the below months. Please forward them.:</p> <p><br />September 2016<br />October 2016<br />December 2016</p> <p><br />Thanks</p> <p>Kele Modise</p>

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Replies (1)
Nedbank
Nedbank's reply10 Jan 2017, 15:34
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team