SM
Sixolile M

1 reviews | Active since Dec 2016

22 Dec 2016, 11:40

NEDBANK BAD CLIENT TREATMENT

<p>It is with great disappointment that I find myself writing the same to you again and still publishing this on hellopeter. Nedbank has no right at all to deduct the amount of money that they deducted from my account (R9620.65) without my permission to me I regard that as invasion of privacy, being a Nedbank client does not mean that Nedbank can do as they please with our accounts. We entrust money with Nedbank for the bank to keep it secure not for it to take and do as they see fit with the consent of the client. I have not paid a single thing that I need to pay due to Nedbank taking this amount that is my salary during the worst period of the year and keep in mind that the same thing is happening for the second time, someone obviously is not doing their jobs somewhere. </p> <p> </p> <p>I will not incur more cost from not being able to have fund to pay for them, plus I will be left in the streets with my kids on festive season due to no funds to pay for my rent, my kids will not have food, again I will not be able to cover their fees, they will not have clothes now is that really fair and is that any way to treat a client or a human being that has done nothing but be loyal to Nedbank.</p> <p> </p> <p>I would really appreciate if you can please provide me with the the e-mail address for Mr Brown (CEO) as this to me needs to be taken further.</p> <p> </p> <p>I would like to have my money refunded to my account before end of business</p>

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Replies (3)
Nedbank
Nedbank's reply22 Dec 2016, 13:02
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

SM
Sixolile M's update22 Dec 2016, 13:48
Reviewer Update

Can you please urgently assist with this as this is causing a huge inconvinience in my life at the moment. Why does Nedbank feel that they can just deduct money from my account twice now without my consent?

SM
Sixolile M's update22 Dec 2016, 15:28
Reviewer Update

I am still awaiting feedback