Nedbank

After reporting ***** that was done on my account I struggled asking them to unblock my money app.I skipped work for 3 successive days waking up to sit at the bank from 9 when the bank opened to almost 4 o'clock when they closed.Thank you for the lady who had so much patience with my case calling *****line every now & then with the response being they were going to attend to it.On Thursday afternoon the lady from ***** helpline said she was still busy with other cases so although she was told Friday was my payday she didn't care.The app is still blocked even now.After being a loyal customer for the bank for more than 20 years that's the THANK YOU I got from the bank.When I go out of the bank that's the day I'll be happy inside.