Nedbank atm's

Hello" Peter I made a deposit in one of Nedbank atm's on the 03 July 2018 in Park Station Johannesburg . The atm gave an error message saying some of my notes were invalid, I should take them but no money came out. Immediately I called their call centre the gave me a reference number and went to the branch the following day. To cut the story today I went to the bank to find out what happened and said the can see that the deposit was made of that amount but they don't know what happened to their system so they can't refund, not until they see what happened to system. So I'm going to sleep outside with my family because of Nedbank system. InvestiInvestigation mean bec