NEDBANK ATM swallowed my money.

Hello Peter, last week, I tried to make a deposit at a Nedbank ATM. The ATM swallowed my money and didn't give me a receipt and displayed an error message saying that there was a technical error.

I immediately rushed into the Bank and raised the issue with one of the tellers. She took my details and made a report on the system, I was sent a reference number of my query but it's been 6 days now and the money has not been deposited nor have I heard from them. I'm so frustrated and angry at NEDBANK.