1 reviews | Active since Jul 2016
Nedbank ATM Screen Goes Blank(black) and withdrawal transaction freezes without ejecting cash.
<p>I used Nedbank ATM to withraw cash amount of R250. after entering all the required details, the ATM started processing, ejecting my card and while processing the cash , the atm screen went black with onlt a mouse pointer visible. The transaction just stoppe without ejecting cash notes. i used another atm to request a a statement and it stated a withdrawal of R250 which is INCORRECT as the cash never got ejected from the tray.</p> <p>please advise asap!!!!!!</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Excellent response and problem solved! Thank you!
Excellent response and problem solved! Thank you!
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
