NEDBANK ATM EATS MY MONEY NO RESOLTUTION 2 WEEKS LATER

24TH JUL I WENT TO THE ATM TO DEPOSIT R800 INTO MY *** NOTES WERE KEPT & R400 WAS JAMMED WITH SCREEN PROMPT A TECHNICAL ERROR SO I TRIED TO RETRIEVE THE REMAINS OF THE NOTES, ALL OF MY MONEY EVEN THE ACCEPTED R400 GONE. SLIP SAYS ZERO ACCEPTED.