1 reviews | Active since Feb 2013
Nedbank ATM DeposIt Horror
I have a Nedbank credit card which I pay my instalment monthly an mostly I pay using ATM Deposit as it is convinet for me. I was only surprised with call that my account is on overdue and I didn't make my payment for April. And I did pay my account with R500.00 on the 03 April 2015 at Protea Glen Mall ATM Depositor.<br> <br> I went to check my email statement only to find that there is three payment of R500.00 showing on my April statement and when I check my May statement all the payment is been reversed and my account was never credit with the R500.00 payment that I Payed.<br> <br> And my instalment used to be around R450.00 and now is R2300.00 within one month. I being in and out branches and calling call centres I cant find help.<br> <br> 1. WANT TO KNOW WHAT HAPPENED TO MY R500.00 APRILL PAYMENT.<br> <br> 2. TRANSACTIONS DOESN'T CORRESPOND WITH THE INSTALMENT.<br> <br> 3. WHY SHOULD I PAY FOR NEDBANK ATM SYSTEM ARRAS.
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
