1 reviews | Active since Jan 2020
Nedbank ATM deposit
I arrived in time to do a cash deposit before the cutoff time of 5pm otherwise the funds do not reflect for 48 hours which is TOTALLY ridiculous to start with. Then when the ATM prompted the deposit, I made the deposit and the machine response came back UNABLE to process your request please contact your nearest branch. Nite being after 4pm the branch was already closed but the doorman EVENTUALLY decided to confe to my assistance request and called the branch manager who said she would call SASWICH to find out what could be done to help me. This was WAY before 16h30 and actually I get a call from the branch manager saying SASWICH closes at 16h30 si she could not assist me. I have to admit I was FURIOUS as EVERY TIME I try deposit money into Nedbank ATM's I have a problem. THIS time I have NO PROOF that the transaction was not accepted as the ATM did not give me ANY receipt. I am FURIOUS as I have to pay 3 people who are waiting for their money and now I will not get any results for the next 48 to 72 hours I was informed. This i'd TOTALLY UNACCEPTABLE as we as public have NO LEG to stand on. The ATM swallowed my deposit, NO PAPERWORK, 48 to 72 hours to wait for some kind of assistance
