Nedbank assisting ********

My wife was ****med by a Pet **** on the 30th September 2021. The ******** used a Nedbank account. My wife made a payment of R15000 from her Capitec account to the ******** Nedbank *** She immediately realised that this is a **** and notified her bank (Capitec). They in turn notified Nedbank immediately. Even though she notified both banks immediately, Nedbank's only response was to say that the account in question had a zero balance.

That was the only feedback given by Nedbank. My wife also laid a case at the SAPS. Nedbank was therefore aware that this is an account used for ********** activities.

I phoned Nedbank's ***** LIne on the 15th October 2021 at 11:00 to find out what the status of their investigation are. I was informed by Nedbank that the account, even though it was flagged, was only done so on the 4th October 2021. People were still able to make payments to that account.

Based on the above facts it is very clear that Nedbank does not take ******** activity seriously and that they wipe themselves on FICA. It is also clear that had Nedbank not acted negligently, my wife's R15000 could have been recxovered.

Nedbank just doesn't care.