Nedbank are utterly useless

I have a Hub account at Liberty Midlands Mall, Pmb.Went to pay my account and then decided to purchase. The account payment was accepted, however, when I tried to make a purchase on my account, I was informed that Nedbank needwed to update my details. Trie calling them from the store and they did not answer, apparently seeing that it was a weekend.I then called them in the week and was pushed from pillar to post. Instrad of assisting me with the updating of my details, they weere tryimg to sell me other Products which I already have with my bank, ABSA.After an hour, I got nowhere with them as they could not update my details on their system.I then went to Hub again and complained to the Manager. She then called me during the course of the week and asked me to come into the Branch so that I coud call from there and update my details. I said no as it was taking them too long to do something that takes 2 mins. Nedbank hasnt called me back and I am seriously not impressed with their service. Their Consultants are as useless as they are.I t would be a different case if my account was in arrears or if I had missed a payment.Whuch I hadn't. Nedbank, you can keep your business. I will pay up the account and deal with other retail outlets which are cheaper and do not have the same useless attitude to their customers..