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Paulos M
1 reviews | Active since Jan 2019
27 Jun 2019, 12:38
Nedbank are *****
<p>Hi there I previously took out a 12 month loan which according to the documents is a 12 month loan for 25000.i paid all the installments and never missed a payment.last year september was supposed to be the last.however nedbank continued to debit.and when i realised that i eventually blocked them.however they took 3 additional payments by then which i couldnt reverse as it was over the 3 months i was allowed to reverse .please advise and assist me to get my money back...is their a fine payable by them.my name on itc is gone bad because of nedbank.please advise My cell is **** My representative *** can be called on ******</p>
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Replies (3)
Nedbank's replyOfficial
27 Jun 2019, 12:49Dear Paulos Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
Nedbank's reply27 Jun 2019, 12:49
Official
Dear Paulos Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
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Paulos M's updateReviewer Update
23 Jul 2019, 12:23We still being ignored by the resolution manager who hasnt come back to me after emailing and saying she is on leave and will be back on the 15th of July
Am i going to get my money back .i paid 3 extra payments
I sent her my bank statements.this was a 12 month loan and not a 24 month loan
Am i going to get my money back .i paid 3 extra payments
I sent her my bank statements.this was a 12 month loan and not a 24 month loan
PM
Paulos M's update23 Jul 2019, 12:23
Reviewer Update
We still being ignored by the resolution manager who hasnt come back to me after emailing and saying she is on leave and will be back on the 15th of July
Am i going to get my money back .i paid 3 extra payments
I sent her my bank statements.this was a 12 month loan and not a 24 month loan
Am i going to get my money back .i paid 3 extra payments
I sent her my bank statements.this was a 12 month loan and not a 24 month loan
PM
Paulos M's updateReviewer Update
23 Jul 2019, 12:37Now i received an email stating that **** didnt ask me for documents
I was asked for a bank statement which i sent
How can i fix this issue
Anyone can assist
See below claudines email to me
I also sent the loan ref number on the loan docs as an attachment
All the lady wants to do is close the case query
On Mon, 01 Jul 2019, 11:26 ***** wrote:Dear Mr Malimela , Please can we have a copy of the bank statement with shows the debits that were done. Unfortunately the attached document does not assist as it refers to a loan from 2016.
I was asked for a bank statement which i sent
How can i fix this issue
Anyone can assist
See below claudines email to me
I also sent the loan ref number on the loan docs as an attachment
All the lady wants to do is close the case query
On Mon, 01 Jul 2019, 11:26 ***** wrote:Dear Mr Malimela , Please can we have a copy of the bank statement with shows the debits that were done. Unfortunately the attached document does not assist as it refers to a loan from 2016.
PM
Paulos M's update23 Jul 2019, 12:37
Reviewer Update
Now i received an email stating that **** didnt ask me for documents
I was asked for a bank statement which i sent
How can i fix this issue
Anyone can assist
See below claudines email to me
I also sent the loan ref number on the loan docs as an attachment
All the lady wants to do is close the case query
On Mon, 01 Jul 2019, 11:26 ***** wrote:Dear Mr Malimela , Please can we have a copy of the bank statement with shows the debits that were done. Unfortunately the attached document does not assist as it refers to a loan from 2016.
I was asked for a bank statement which i sent
How can i fix this issue
Anyone can assist
See below claudines email to me
I also sent the loan ref number on the loan docs as an attachment
All the lady wants to do is close the case query
On Mon, 01 Jul 2019, 11:26 ***** wrote:Dear Mr Malimela , Please can we have a copy of the bank statement with shows the debits that were done. Unfortunately the attached document does not assist as it refers to a loan from 2016.