NEDBANK are *******

2 Years ago I closed off my cheque account at Nedbank because of the unsatisfactory service that I was receiving from your bank. Needless to say a year later I then get a call from one of your arrogant call centre agents and I am advised that my account is overdrawn, now any fool who can look on the account history will realize that the account was dormant for a year and the last transaction that happened was a deposit to close off the account hence it should have been sent straight to account closure. I closed the account on the 28th September 2013 with Louise who cut the card in front of my eyes. I am informed that an idiot by the name of Melusi Mbongo then later reopened the account on the 26th October 2013. To add this to this I am advised that I should physically go to th branch to sort this out, when its clearly not my fault. This just goes to show the level of incompetency that of your possess has and I urge Nedbank to invest heavily in personnel training programme. I aim to take this matter further to the ombudsman as I am not certain how this account which was to be closed ended up in arrears might have affected my BRI.<br> Can i be contacted by Senior Manager at Head Office