Nedbank - are still in operation?

Towards the end of June I went to the Wonderpark branch to open a forex (EURO) account. After some long-winded searched your consultant put me into telephonic contact with a lady at Pretoria central branch who appeared to know all the requirements. <br> <br> The required documentation was subsequently e-mailed to me and I too the signed documentation back to Wonderpark. Some 2 weeks later - after having send an e-mail - I was required to go back to the branch to sign more forms. I then waited and waited and waited. Some 3 weeks later I followed up with yet another e-mail and was told by your consultant that he would contact me the moment the account was opened.<br> <br> Since then I have not heard anything from anybody at Nedbank and to say that I am appalled is a complete understatement as it shows absolute disregard to your clients!