NEDBANK ARE ******!! *******!! ********S!! STAY WOKE

I wanted a personal loan. Decide on Nedbank, Nedbank then said I MUST BANK WITH THEM. R75k repayment 2,2k Little did I know what a negative experience banking with them would be. I lost my job during covid and fell into arrears. February I made an arrangement to pay and additional 2k over 6 months and that would clear my arrears of 12k. It would be tough on our family but my wife and I decided ok let's just do it, noodles on a daily it is. It's only temporary , its 6 months then we all squared again. Things definitely did not go as planned. NEDBANK STARTED TAKING OUT OF MY BANK ACCOUNT WHICH WAS NOT AGREED UPON. THIS STARTED LAST MONTH MY INSTALMENT AND THE ADDITINAL 2,2K = R4,2K WAS DEBITED. DAYS LATER NEDBANK WENT INTO MY PERSONAL ACCOUNT AND DEBITED R1400. BEARING IN MIND THIS IS THE LAST OF MY MONEY AND ITS MID MONTH. I CALLED THEM THEY SAID THEY ONLY REFUNDING R1000. THIS MONTH MY INSTALMENT OF R2K + ARREAR AGREEMENT OF R2.2K GOT DEBITED. NEDBANK AGAIN WENT INTO MY ACVOUNT WITHOUT PERMISSION AND DEBITED R1,2K.I CALLED AND GOT THE FULL AMOUNT REFUNDED. THE VERY NEXT DAY *****BANK DEBITED R1800 OUT OF MY ACCOUNT. THE ********** CUSTOMER SERVICE FROM THE COLLECTIONS TEAM IS SCARY. THEY CUT THE CALL ON ME A THOUSAND TIMES WHEN ASKING TO SPEAK TO A MANAGER , I GET CUT , WHEN ASKING FOR COMPLAINTS EMAIL ADDRESS , I GET CUT , WHEN ASKING TO BE XFERRED TO COMPLAINTS I GET CUT. SOMEONE EVENTAULLY TOLD ME THEY ONLY GOING TO REFUND ME R1000 OUT OF MY R1800, I REFUSED AND REQUESTED TO SPEAK TO A MANAGER ,NOW BECAUSE I LITERALLY ONLY HAVE A R10 IN MY ACCOUNT. A WIFE AND 3 SMALL KIDS TO FEED, GUESS WHAT THE CALL CUT. if nedbank can take money out of my account without permission they can take from others whether it be a 1c , 10c or a 1.8k , it would be better not to do business with Nedbank the ********s.