1 reviews | Active since Jan 2017

12 Jun 2017, 17:54

Nedbank App useless

<p>Many payments I did on the app over a long peiod of time have actually not gone through, even after it said Payment Complete. Today my power was cut - because NEDBANK APP didn't work the way it should - leading to many man hours lost. A complete waste of time - I now have to go look at each payment I did through the app to see what the actual damage is.</p>

0
Replies (1)
Nedbank
Nedbank's reply13 Jun 2017, 08:23
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team