Nedbank app Great BUT....
I really enjoy the Nedbank app and the services on the whole that Nedbank offers however the Nedbank app irritates me in 2 regards - when trying to buy MTN data I am ONLY offered the option of MTN airtime - no data option pops up. The 2nd very irritating this is the inbox on the app. Why do we - the customer - not have the option to opt out of this serving on the app. I get constant inbox messages from Nedbank about marketing services, Nedbank Business services etc etc and sometimes 2/3 of the same exact message.<br> <br> Nedbank us as your customer should be able to decide what we deem too busy on the app and what we deem relevant. If we don't enjoy something it should be nixed<br> <br> thank you
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Replies (1)Nedbank's replyOfficial
11 Nov 2015, 14:30Hello natsi,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Nedbank's reply11 Nov 2015, 14:30
Official
Hello natsi,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
