Nedbank app and website login disasters

Nedbank has literally the worst internet banking imagineable. Its the least user friendly experience . I have the nedbank app which only shows the last 10 transactions when it should show 20. Now I'm trying to use the new money app. I registered , changed passwords, etc. On the webpage I get in but there is no credit card account linl to be seen. Only the loan account. Then I try log into the money app but cany because it says ive tried 3 times , yet I've used the same password to as used to log in on the web page. Fire all your app and website programmers because they are bad at their job. i cannot access my accounts because the system you have created is convoluted and a mess.