NEDBANK APALLING CUSTOMER SERVICE

The customer service at Nedbank is appalling beyond belief. Days and days of holding between departments, and referrals and nothing gets done. The bank does not even keep track of their deceased clients. You phone their deceased estates department and they make you hold for over 30min just for the call to get cut. You phone the regular helpline and you wait for 30min for the same thing. If you bank with Nedbank or have a home loan with them, please just get your bank changed because this is unprofessional and disgusting. When you do finally get through there's no intelligent response and the entire company always seems to be on lunch. Appalling service. I wish I could give negative stars.