NEDBANK AND YOUR MONEY APP!

I have never had an issue with my bank being nedbank until the money app came out. This is also my 1st bad review to you.

Since the money app has been launched, I still cannot access it via the app or online. I have been into 3 branches in the Eastern Cape and no one can help. I have emailed over and over and still the same or no feedback. I have done everything I have told to do. I have tried on 3 phones and still the same. When I login and I accept the pop up it then asks for my card details. From there I accept the next pop up and after loading it says login failed. I spoke to a gent some time back where he said he can see my profile isn't linking. Never heard anything again. I then contacted the bank again and the gent time stamped it. Still nothing. Yesterday I was called by an agent who asked me to delete the app again and do it and still not. It is not the phone, it is an issue on nedbank side and I am tired of not enjoying the benefits of this and using the old banking which is so outdated.

Please can a professional call me and someone be assigned to this properly as I am getting so annoyed. If I don't answer the call please get them to call me after 3pm.

I am really hoping this will work and be sorted asap. It has been nearly a year!