Nedbank and there ****py service...

I'm disgusted at the service I got From nedbank in rhs pmb today.... My dad asked me to go in with a copy of my ID and speak to a Chetty at info and dad did not tell me why... So I get in there today, the guy outside tells me his not in and why I wanted him so I explained eventually he told me to go in and wait in the info line mayb someone there can help.... After 5 mins of Sitting in the line a lady approached me and asked me what I was there for, so I explained to her and she told me that the guys name is averson and I should step out the line and take a seat on the other side and wait for him which I did... Eventually the guy that I spoke to first comes to me and ask if iv not been helped yet and I said no.. He then proceeded to the back of the info desk called a buddy of his and started talking about wat cell phones he likes and why he dislikes certain cell phones and had a conversation with his buddy for atleat 15 mins...after his call the guy next to him asked him about me and and then all I heard him say was he doesn't even no him self and then the both laughd... After waiting for atlest a hour, that same guy comes to me and tells me that sorry his not cumin back and u will have to leave because it is 4 o clock and we closing.. So I left.... I feel because I was in my grease overall looking all **** mayb they thought I was just another customer that they could push over... Hear is my thing, if u could call ur buddy and talk about ur preferences in cell phones or watever it would of costed u nothing to call averson Chetty and ask him about why I was there... Further more I'm a small business owner and my business account is with nedbank and I'm really disappointed and disgusted at the service I received today, I feel like shutting down my business account and moving it to another bank.. With the bad service I received today I will make sure not to refer anyone to nedbank.