DC
Digby C

1 reviews | Active since Feb 2011

13 Mar 2017, 14:22

Nedbank and SAA Voyager

<p>I want to find out whether an EFT made February 19, 2017 is reflected on my account.</p> <p>Nedbank says they cant help I must contact SAA</p> <p>SAA say they cant help I must contact Nedbank.</p> <p>Back to SAA they can only review transactions from February 26.</p> <p>Both companies are useless when it comes to customer service.</p>

0
Replies (3)
Nedbank
Nedbank's reply14 Mar 2017, 11:16
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply14 Mar 2017, 11:17
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply17 Mar 2017, 15:59
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team