Nedbank and AMEX prove their incompetence

I've learnt to expect very little from banks. A good life decision. I app**** online for an AMEX card. Heard nothing for a month. When I was eventually contacted, they couldn't work out whether to courier or to let me pick up the card. Once that was sorted out, I picked up the card. The branch assured me that all documentation was received, including the FICA requirements. As expected, a few weeks after I start using the card, it stops working due to FICA, which requires another visit to the branch.

AMEX doesn't care their brand is being dragged through the mud. Nedbank doesn't care because they don't have much of a brand.

It's my own fault for believing a financial institution would treat their customers with dignity. It's pity I can't give a 0 star rating.