NEDBANK American Express Credit Card Application a disaster

<p>Good day</p> <p> </p> <p>I would like to express my dismay with Nedbank American Express Credit Card. I app**** for a credit card and could not get a response in two weeks. Today 6th October i called the call centre only to be told the application was disqualified because credit department could not verify my passport expiry date. To me all this is nonsense because Nedbank already has my details since i have another account with them. The same passport that is at Nedbank is the same passport that i used for this application. Is this this how customers are treated?? To make matters worse i was supposed to be given my feedback as per the National Credit Act of 2005 . I dont understand the people who are employed in Nedbank credit department, i question their credit mamagement s****s. How can you say my application was declined on basis that my passport could not be verified yet it is the same passport that i use with my other Nedbank account???</p> <p>I have a South African permanent residence permit and i deserve to be treated like any other citizen or resident in the country.</p> <p>I therefore appeal that my application be treated fairly without bias. I have all the requirements that are need for the Anerican express card and i dont see why i should be unfairly treated.</p> <p>Nedbank Wake up and treat customers fairly and with respect. I am very annoyed with this unfair credit managent practice</p> <p> </p> <p>Today i even received an email from American express welcoming me to e-statements of the american express credit card and yet the card application is unfairly declined</p> <p> </p> <p>Please may my application be considered fairly without bias</p> <p> </p> <p>Disgruntled</p> <p> </p> <p>Timothy</p> <p> </p> <p> </p> <p> </p>