Nedbank American Express

Item: Nedbank
Rating: 2
Author: Arno S

No Feedback regarding application, application declined due to affordability, but no one phoned me to ask me what should my credit limit be, so how did they know if I cant afford the limit I wanted ? 48 Hours past since I received my sms and phoned them to ask reasons why.

Helpful (0)

Replies (2)

Nedbank's replyOfficial

05 Jan 2018, 13:55

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank's reply05 Jan 2018, 13:55

Official

Kind regards

Client Experience Team

Arno S's updateReviewer Update

16 Jan 2018, 12:28

Thank you very much for the time and effort especially Nicolas Govender giving prompt response and feedback regarding application. ] Appreciate the service

Arno S's update16 Jan 2018, 12:28

Reviewer Update

Thank you very much for the time and effort especially Nicolas Govender giving prompt response and feedback regarding application. ] Appreciate the service